"Good good good good good good"
"I purchased a new helmet with a scratch that I didn't notice when purchasing it at the Plano store the day before. As I was heading to the airport for my trip to Colorado stopped by the Lewisville store. The staff there was extremely helpful and made my exchange very easy. "
"Have purchased a couple of helmets and experience was great. Friendly staff and very helpful. Will be returning fort cycle gear needs."
"Great customer service and quick"
"Bought a helmet and sells guy provided great info on fit and he was absolutely on my long trip with a new helmet, thanks"
"Andrew was attentive and helpful with gear for my wife and I. Will return!"
"The customer service and product knowledge is the reason why I prefer in-store shopping than Amazon shopping! The team is great! helpful and always provide the best recommendations for safe riding gear in my budget."
"Bought a tire, when it arrived I brought my wheel in and they got the tire changed and balanced while I waited. Fantastic experience."
"The staff was very knowledgeable and courteous and very helpful."
"Although we couldn't peruse the store, the guys there were very helpful in locating and letting my son try on the gear he needed. Worth the 30 minute drive, for sure. "
"I always have a pleasurable experience when I visit this location. Regardless of COVID-19.....I have to ride! The gentleman I spoke with helped me with all my needs. My intent was to only purchase a large bottle of Plexus and some chain lube. He mentioned Motul had a Chain Care Kit, so I jumped on it. I also told him I was running low on Muc-Off for matt finishes and he advised that Wizards Wipe Down for matt was comparable. Not only had riding season officially started, but my bike will stay glossy! "
"Called to see if my part was at the store. They double checked and it was. Paid over the phone and picked up my part. I frequent this store weekly. Gear or accessories or parts that they carry. The guys are very friendly and make me feel so welcomed. "
"I love shopping at Cycle Gear ! Great staff and always very informative on products . "
"Purchased 2 new tires for Harley Ultra Classic. Good deal overall and pleased with service. Only reason I didn't give 5 stars is because I had to physically go to the store before they would order the tires. That is something that should be corrected in my opinion. It's absurd in this age of technology to lose 2 hours of my time and drive about 20 miles, round trip, just to get tires ordered. Get with the program upper management.
Other than that one issue, everything was great however. "
"Awesome service and very knowledgable staff, Well Done!"